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MCFCU message regarding COVID-19

We will be open from 9:00 to 5:00 Monday to Friday and Saturday 9:30-12:00 noon.  Call or email  for an appointment.  Please be prepared and wear a mask if you come into the office.  These hours will continue through  5/28/2020. You can call us at 734.425.5080 or send a message to service@mcfcu.net. Please do not include your account number in any email.  We are limiting the number of people in the lobby to 1 at a time.  When you call we can provide alternate options  for your transaction to limit and support the health and safety directives by the CDC.  

If you have symptoms due to the COVID-19 outbreak or are vulnerable to the COVID-19 outbreak please do not come into the office. 

 

Call us at 734.425.5080 and we can assist you and offer an alternative to completing the transaction.  

We encourage you to use our online services that are available to you 24/7. We can assist you to get registered for these services. You can use our night depository at the front of the building.  We will be opening this depository multiple times a day and will post all transactions throughout the day.  Call us at 734-425-5080.

The annual meeting has been postponed to Saturday August 1, 2020 at 12 noon. 

We are here to assist you. 

 SCAM ALERTS!!   The IRS will not be calling you to obtain your account information.  Never provide your account number or any personal information to someone that calls, emails, texts or comes to your door.   Never click on a link from an unsolicited email.  Do not buy gift cards for anyone else, or on behalf of  a business, charity, individual.   

MCFCU recommends that you change your Personal Identification Number (PIN) periodically to secure the use of the Card and PIN.  Change your pin by calling 1-800-992-3808 and enter your information to validate.  Please call us at 734.425.5080 if you have any questions.

To report a lost or stolen Mastercard debit card call 1-800-472-3272 and press 2 or 734.425.5080 during business hours. To report a lost or stolen Visa card call 1-844-348-7520

You may select your unique PIN for your Mastercard debit card. A new feature of this card is that after you activate your card, and select a pin you can change the pin anytime you want through the phone number of 1-800-992-3808 or at either one of our ATM’s. Our ATM’s are located at 30419 Six Mile in Livonia and 19801 Farmington Road in Livonia.

Please take a few minutes to review all of your information and let us know if you have changed your address, phone number or email address. We appreciate your help in keeping our records up to date.   You can sign onto netbranch and send a secured message of any changes.       

OUT OF TOWN? Just because you're not in Livonia doesn't mean you can't access your account. Not in the area? Along with our office address listed above we have a national network of   Shared Branches or visit www.co-opfs.orgClick here to find the closest service center or FREE ATM and make a withdraw, deposit or payment as if you were standing right in our branch! During the COVID-19-19-9 shelter in place order many shared branch offices are closed and cannot complete your transaction.  Set up direct deposit and obtain a debit card. If you are traveling please let us know the travel plans and update your contact information.

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Start saving today at LoveMyCreditUnion.org. You get all these offers and discounts just for being a member of Michigan Columbus Federal Credit Union.

 

 

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